Frequently Asked Questions
Q. What's the difference between certification and licensure?
A. Licensure is a government requirement, granting permission to practice in a given profession. Certification is voluntary. An individual who seeks certification chooses to apply for measurement and recognition of competency.
Q. What are some of the benefits of certification?
A. The successful candidate receives a digital badge, an attractive pin, a certificate suitable for framing and the right to use the appropriate designation following his or her name. Today, many employers use certification as a factor in both hiring and annual review procedures. Other personal and professional benefits sometimes accrue, but vary widely among institutions. Many certified individuals however, believe that personal satisfaction and increased professionalism are the most important benefits of certification.
Q. How will I get ready for the exam?
A. You already may know and use much of the material tested in your every day work. You should, of course, review the literature, or perhaps take a review course. A study group organized of individuals sitting for the exam together will help you study and will increase your confidence. Remember that the material included on the certification examination is material identified by your professional peers as relevant to and required for your daily practice.
Q. How will I know if I passed the exam?
A. You will see your results immediately upon completing the exam and a copy will be emailed to you by the testing center.
Q. When will I get my certificate and pin?
A. Certificates and pins will be mailed out 12 weeks from the close of the exam window.
Q. I need a copy of my receipt, so I can get reimbursed. Where can I find it?
A. Log into the Certification Center by clicking here. Your receipt is found in the digital wallet of your account.
Q. I need to cancel or reschedule my exam. How do I do that?
A. To cancel or reschedule your exam, you must contact Prometric at least 30 business days prior to your test date. If you fail to notify them before 30 days, you will be charged a $25 cancellation or rescheduling fee. To cancel or reschedule your exam appointment, go to www.prometric.com. Or call 800.853.6769. Note: If you want to reschedule your exam to the next testing cycle, see the Rollover Option below.
Q. Are the CGRN exam fees refundable?
A. CGRN exam fees are non-refundable after the exam application window has closed. No exceptions will be made.
Q. I want to rollover my registration and reschedule to the next testing period. What do I need to do?
A. The rollover option is only applicable if this is your initial registration. If you have already rolled over your exam registration, you cannot rollover again.
If you have not yet scheduled through Prometric: Contact ABCGN at firstname.lastname@example.org and inform us you wish to rollover your registration. You are only eligible to rollover to the next testing period, which is October 2021. If you chose to rollover, you will need to submit a new application during the Fall registration period and pay a $100 fee.
If you have already scheduled through Prometric: First, cancel your scheduled appointment through Prometric by visiting www.prometric.com or calling 800.853.6769. Your exam date must be at least 30 days in advance, otherwise you will be required to pay a $25 fee to Prometric. Second, contact ABCGN at email@example.com and inform us you wish to rollover your registration. You are only eligible to rollover to the next testing period, which is October 2021. If you chose to rollover, you will need to submit a new application during the Fall registration period and pay a $100 fee.